CRL boosts its ambitious growth plans with the appointment of a business development director

Posted by Sam Hughes Apr 12, 2016 10:06:57 AM

Topics: News,

mark_griffin-9837STRUCTURAL defects insurance specialist CRL has bolstered its senior management team with the appointment of a business development director.

Mark Griffin has joined the CRL team to accelerate the company’s ambitious growth plans and to provide operational leadership across the business development function.

The 45-year-old brings a wealth of expertise to the newly created role having spent more than 11 years in senior roles at NHBC.

Mark, who lives in Northamptonshire, said: “I’m hugely excited about joining CRL as they undergo a period of huge growth.

“There’s lots of opportunity and enthusiasm at CRL and as business development director I will be helping this venturous organisation to grow its market share further.

“The company has grown rapidly over the last couple of years and has strong aspirations for further growth – plus ambitions to become number one in the UK.

“In my opinion they have huge potential to provide something compelling and different to what is currently on the market. They stand out because they assist clients in arranging bespoke solutions which are not one-size-fits-all and are absolutely committed to ensuring that they’re easy to do business with.”

Mark began his career at AVIVA where he spent 13 years in general insurance before moving to NHBC where he started out in the claims department. He then progressed to the operations department where he was responsible for developing, delivering and managing a number of new products and services – helping builders to meet the requirements of changing legislation and regulation in the construction industry.

Moving into the relationship management branch of the company, Mark worked primarily with SMEs to build relationships and drive sales for the company. After 11 years with NHBC he moved to the Law Society where he developed and launched a new advisory business, helping its 130,000 practising solicitor members address challenges and opportunities concerning risk, regulatory compliance and business development.

Mark added: “It’s true to say I missed the construction sector, so I was delighted when I was approached for a position with CRL.

“I have a personal interest in the construction industry. I worked for a builder during summer holidays whilst at school and I have undertaken several renovations on old properties, including a derelict pub I bought at auction in Cardiff. As a result, I have an intricate understanding of all the ins and outs of property development from first-hand experience.


“It’s very apparent that CRL do things differently, especially when I have taken a more traditional approach for many years. It’s great to be with a company who are receptive to try new things and who are forward-thinking and customer-focussed in their approach.”

Steve Mansour, CEO at CRL, said: “Mark has a wealth of experience and knowledge of the industry, bringing a strong skillset that will help propel CRL to the next level.

“He has spent his entire professional life in operational leadership across the insurance, construction and legal services sectors and has taken on personal renovation projects in his spare time so is a perfect fit for CRL.

“His strong customer relationship management skills and commercial awareness will be invaluable as we continue to cultivate customer relationships and look to capitalise on new opportunities in the future.

“Mark will be an exceptional lead for all our business development activities and we are delighted to have been able to bring him on board.”

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